We as your performer
Choosing us, changing to us or changing from us is a simple and quick process that takes less than a week. We can, of course, give you the right information and help with whom you should contact as a customer, you must contact your assistance assessor yourself to choose a new provider. After you have chosen us, we decide on a meeting at your home.
We make a written plan according to your wishes and present your intended contact person who will carry out the majority of your efforts. You can change your contact person or change your implementation plan at any time. Help us get better We want to get better, so we need your help! You can always get in direct contact with the business manager or coordinator on site. Your suggestions for improvements or complaints and comments are greatly appreciated and you always get feedback on your opinions or questions.
Customer Choice LOV - Freedom of choice for patients & users
WHAT DOES IT MEAN FOR US?
We as a performer must meet specific criteria in, among other things, quality, educational level, experience and the applicable cooperation between the performer and the authority in terms of legislation and accessibility.
Read more about LOV:
At Sweden's municipalities and county councils
The text of the law can be found in its entirety on the Riksdag's website
According to the Freedom of Choice Act (LOV), you as a customer have the right to choose or change your service provider.
The framework for what to do and the time is determined by your aid assessor, however, how and when the services are to be performed is determined by you. We guarantee that the services will ensure your existence and be of good quality.
The framework for what to do and the time is determined by your aid assessor, however, how and when the services are to be performed is determined by you. We guarantee that the services will ensure your existence and be of good quality.